A Culture of Excellence
As the Manager of the Westlake Village Branch of Coldwell Banker Residential Brokerage, my number one priority is helping our Sales Associates develop, grow and sustain their real estate business. I want to see them thrive by providing an environment which maximizes their production and wealth building potential. My staff and I are dedicated and committed to providing a high degree of administrative service and support. Together with my agent support team, consisting of experienced and top producing agents, we provide weekly educational opportunities, one on one assistance and weekly office meetings. All of this contributes greatly to our agents being able to provide an excellent and professional experience for their clients. I personally have a high degree of daily availability for agent coaching, mentoring and transaction assistance. This culture of information sharing and support is what allows our agents to build their businesses based on a steady stream of referrals. In addition, we provide our Sales Associates with a full range of technologies and tools to advertise their services and meet the marketing and real estate needs of their Buyers and Sellers. I believe in the concept of MORE - Making Opportunities Real Everyday. Let me help you get MORE.
"Even for an agent like me with over 30 years in the business, Joanne is a manager with whom I can work. She is collaborative in her style, calmly strong in her dealing with client and transactional issues and problems and she brings a fresh perspective to the daily challenges in our industry. This is an industry that is changing, and Joanne is ahead of the curve adapting to and effectively communicating how to adjust to those changes. I enjoy and appreciate her support!"
"Leadership comes in all forms, but the true test is when an office runs smoothly by someone who is focused, dedicated and has the technical and people skills to keep up the esprit de corps of a large group, which our Branch Manager, Joanne MacDonald has!"
~ June Murray
"In my short tenure working with Joanne MacDonald, she has consistently done what is needed to assure her agents are well educated on the contract and supports us in every endeavor. I have learned a great deal under her tutelage, and would say her strongest attributes as a leader is her ability to listen, simplify complicated situations into well defined action steps and her caring nature for everyone at CB. There is a reason why there is little turnover in the CB Westlake office and a great deal has to do with Joanne MacDonald."
Background and Credentials
The daughter of Dutch immigrants, I was born and raised in a mining town in Northern Ontario, Canada. My parents taught myself and my siblings by example. They worked hard, were self sufficient and always strived to be the best they could be. After high school, I attended the University of Toronto where I earned a Bachelors of Science Degree in biogeography and environmental sciences. I worked for 15 years as an Information Systems Analyst at a large electrical utility in Toronto and moved to Southern California when my husband accepted a position as a professor of geography at UCLA in 1995. For the past 21 years I have lived in the Westlake Village and Thousand Oaks area of the Conejo Valley where I worked and raised my two children. It continues to be the place where I call home and feel very fortunate that we found such a wonderful place to live and work..
My Credentials and Memberships
- MEMBERS OF: National Association of Realtors (NAR), California Association of Realtors (CAR), Conejo Valley Association of Realtors (CVAR), Southland Regional Association of Realtors (SRAR), Ventura County Coastal Association of Realtors (VCCAR) Accredited Buyers Representative Certified Negotiator