Building relationships for life.
My Personal Ten Commandments
1. Honest, Direct Answers
Nothing is worse than having a person beat around the bush doing everything possible to avoid giving tough recommendations. I promise to be there with the answers you need and deliver them, be they good, bad or ugly.
2 . On-Time
Nothing is less considerate to another person than wasting time by constantly showing up late to meetings or scheduled phone calls. The client will never receive that treatment when working with me . I am on time .
3. Personal Access
People have needs that come up throughout the course of a transaction. I will never have the client dealing with assistants or secretaries. My clients will always deal with me personally. Your call will never go un-returned!
4. Relaxed Approach
I don't believe in the "Hard Sell" method. We are working as a team. If you are not happy with a deal, we will walk away from it or make a counter that accurately reflects your goals.
5. One Step Ahead
Buying or selling a home is an extremely complicated procedure. It is easy to fall behind with the massive amount of steps that need to be followed in order to close the deal. Staying ahead of the procedure is the only way to avoid this pit-fall.
So you don't have to be ! I will create a file that contains all of the information relevant to your transaction and will make certain that the file remains safe and the contents are easily to access.
7. I Don't Have All of the Answers
Nobody knows everything about the real estate business. Nobody wants to admit that either. Being afraid to not know the answer will lead to mistakes that could cost the client money. If I am uncertain of the answer to a question I will ask the person who knows. The only dumb question is the question that isn't asked.
8. Protect the Client
Buying or selling a home involves a great deal of stress. Part of my job is to take as much of that stress onto my shoulders as possible so you can relax and go about your day to day life.
9. You Boss, Me Not
This is your money, not mine . I am prepared to walk away from any deal you are not satisfied with. I will absolutely never try and persuade you to accept an offer that you are not satisfied with. You will have the final say in this transaction. I am here to help you by offering ideas and suggestions as well as providing a wealth of resources to make it happen. Let's do this, I can help.
10. Listen Listen Listen
Your ideas are extremely important. Remember you have the final decision. There is a time to talk and a time to be quiet and listen to the client. Talk to me, I'll listen.