Michelle Pagan of Coldwell Banker Jay Lilly Real Estate is a bilingual real estate salesperson (REALTOR®) with 16+ years of experience in the Maryland real estate market holding multiple real estate designations and certifications including NAR's technology certification (e-PRO®), Housing Opportunity Certification (HOC®), At Home with Diversity Certification (AHWD®), Short Sales and Foreclosure Resource (SFR®), plus she is a Green Certified Real Estate Professional (GCREP®).

    During her successful real estate career Michelle has received multiple Southern Maryland Association of Realtors® (SMAR) awards (2018 Hall of Fame Inductee, 2020 and 2015 Individual Gold Award, 2021, 2019, 2018, 2014, 2013 Individual Silver Award, 2017 Team Bronze Award, 2016 Team Gold Award). She was the recipient of Homesnap's Fastest-Growing Agent Award in 2021, and in 2020 she earned the Most Prominent Agent Award. In 2020, Michelle was nominated for the National Association of Hispanic Real Estate Professionals' (NAHREP®) Top 250 Latino Agents.

    Michelle is a native of Puerto Rico and attended Trinity College in Connecticut where she obtained her B.S. in Biology. She later graduated from the University of Puerto Rico with a M.S. in Biology earning a 4.0 GPA. Having worked for the federal government as a translator and interpreter for many years, she decided to venture into the real estate world where she found her true passion, helping people achieve the dream of homeownership. Over the years, Michelle has also assisted many homeowners with the sale of their home as a short sale negotiator and continues to do so as a knowledgeable short sale facilitator. She is a self-taught social media manager, a Maryland Notary Public, and holds a Maryland (TIP) Title Insurance Producer license.

    Helping sellers and buyers is her passion, and she combines her tech and social media management expertise, marketing acumen, real estate title knowledge, and negotiation skills to guide her clients through the real estate transaction in an easy and understandable manner. To learn how she can assist you with selling your existing house or purchasing your next dream home, please call/text (301) 792-8925 and/or email michelle@michellepagan.com.

    My Client Testimonials

    Michelle was an extremely thorough realtor - from the moment I called her, all the way through (and after) the sale of my home. She had a great deal of attentiveness to each and every question I asked throughout the process. She ensured I had every resource and tidbit of advice to show and price my house perfectly. She even used a perfect strategy of when to release the sale to the market resulting in an offer within 3 days. I am confident that I couldn't have decided on a better professional. - N. G.
    Very thorough work, she is real with you on numbers and goes through documentation alongside you. She was determinant when dealing with our buyer's agent to make sure they weren't taking shortcuts or have us do things out of scope of our sale. Great Realtor, Super friendly! - Travis H.
    My wife and I have been delighted to have worked with Michelle in finding our new home! She is an expert in the Charles and Calvert County, and is extremely dedicated to make sure you are taken care for! Michelle worked closely with us in making sure that we were able to have a smooth process, diligently looking through all the paperwork, keeping us well informed, correcting any paperwork discrepancies, constantly engaging with the seller's agent to make sure we were all in the same page, showing extreme attention to detail and making sure we got the best deal that we could possibly get during these difficult market situations! We are very happy with the results, and will be recommending her to anyone that will be looking for a property. - Hernando A.
    Michelle was beyond amazing to work with. She has attention to detail, extremely knowledgeable, and passionate about finding the perfect home for you! If you are a first-time homeowner and want someone that is will help you through every step of the way, or if you have purchased many homes and looking for the perfect one to fit your family, Michelle is the Realtor for you! You will not be disappointed and will leave your home buying experience feeling like you were a priority and guided through the process, but also feeling like you met a friend. - The Ladners
    Michelle Pagan was very attentive from the very beginning. My wife and I, as first time home buyers, didn't know where or how to start. Michelle guided us, giving us information about every county and area we were interested on and always gave us pros and cons about everything. She's very transparent and I truly appreciate that because that honesty and professionalism made us land our dream home. She's a very professional realtor but you can also find a friend in her. I recommend her 1000%. - Kente
    Michelle put in so much work to help us find and purchase the perfect home for our family. She made sure we understood everything throughout the whole process. We had a couple minor issues pop up here and there, and Michelle stayed in touch with us, making sure we had the latest developments and knew what all our options were. She caught a mistake in the paperwork that saved us THOUSANDS at closing, and we always felt she had our best interests in mind 100% of the time. Can't recommend her highly enough!!! - K. B.
    Michelle Pagan is truly an agent that goes all out for her clients. Honestly, I don't know what we would have done without Michelle's professionalism and knowledge of the real estate market. Michelle is not only a real estate agent to us, but she has also become a part of our family who we depend on quite often for advice and just plain good conversation. Michelle, thanks for everything and we appreciate you so much for being such a great agent and an even better person. - Al and Bea
    This was the purchase of my first house, and I got to say that Michelle rolled out the carpet for me and took great care of me. From day one to signing day, she was a superstar. Thank you for everything. - Dedrick E.
    My time working with Michelle was a great learning experience. I gained a realtor who became a part of the family. She is patient and knowledgeable. No worries of being rushed or just buying something so she can move on. She is very thorough and will also ensure you understand every step. She was very considerate of my time and my family's needs; I could not ask for more. I am grateful to have found her. She will always be my go-to realtor. - T. J.
    Michelle Pagan was wonderful to work with! As first time home buyers and shopping for a house from New Mexico we are very thankful for Michelle. She explained everything in a way that was easy to understand from making the offer, to working with the mortgage banker, and explaining the whole process. Michelle is very friendly and professional. She kept us apprised about available appointments and always let us know as soon as a new one came on the market. Michelle was honest and forthright. She made herself always available to answer our questions and listen to our wants and needs for a house. She really cares about her clients and goes above and beyond for them. We loved every minute of working with Michelle and highly recommend her to anyone in search of a realtor. - The Richies
    We enjoyed working with Michelle, she was on top of everything. She is very knowledgeable, was always there for us and worked very hard for us. I would recommend her to any of my friends looking for a real estate person. - The Matullos
    I would like to sincerely thank Michelle Pagan for her consistent professionalism in providing Realtor services. I have now used Michelle twice over the years for both selling and purchasing my homes. I have found Michelle to be very responsive and engaging when working with her. Michelle knows her stuff as she works with you to develop a strategy for your purchase or sale. Michelle can explain every step of your process and offer her professional opinion to your advantage. I have shared both my positive realty experiences using Michelle with all my friends as a testament to her great service. Should I need realtor services again for any reason I will not hesitate to contact Michelle again. Thanks so much Michelle. - Kenneth H.
    The Faust family would like to thank Michelle Pagan for EVERYTHING she's done. Michelle is knowledgeable, responsive, and collaborative on every phase of selling and buying our home. We appreciate her attention to detail and ability to negotiate in our favor. She lays all of your options out on the table and lets you know the advantages and disadvantages. Michelle is the best out here, we highly recommended. - The Fausts
    I utilized Michelle to sell my house. She is very knowledgeable about all the ins and outs of selling real estate. She put together a very comprehensive sales plan which resulted in multiple offers above my asking price. Michelle took the time to go through each offer and explain the pros and cons of each one resulting in my accepting a very solid offer. Overall she is very professional and patient, going the extra mile for her clients. - David L.
    Very efficient! She got the job DONE! I would surely recommend. - Jamie R.
    Michelle was great. I was located several thousand miles away, selling a rental property and she was able to get the property marketed and sold in a short amount of time. Her skills saved me countless dollars as my property wouldve been vacant, but we were under contract before my tenants moved. Excellent communicator and tireless worker. I would highly recommend for buying or selling. - Nate
    Michelle Pagan is the greatest, I'm so glad I found her. She worked hard to find my family and I our dream HOME. When we first met Michelle in September of 2017. She asked when did I wanna be in my house, I said by my birthday in February, she said okay. My husband and I found our house and we closed on my birthday. This was the best birthday gift I've ever gotten. Again Michelle is the greatest I really enjoyed working with her. - The Ellerbes
    Michelle was an excellent agent to work with. She was professional and was a tremendous help when it came to finding a new home for my family to settle in on our return to MD. I will definitely be giving her a call again in the future for any real estate needs, and will be recommending her to anyone I meet who is in need of a great agent. - The Hills
    Michelle Pagan, is the absolute best realtor in the business. I have had the most satisfaction with her service and her ability to teach you all that she know's about the home buying process. She is very good at what she does, very honest and understanding of what you are looking for. I felt comfortable and I understood the process and I am very happy with the job that she has done for me. I would recommend her to everyone I know that are on the way to buying a home. - Vernon S.
    Michelle did an outstanding job representing us. She communicates well, and makes the extra effort to get the most value for her customers. I would recommend her to any seller of property. - The Hughs
    After having my home listed for sale with another agency for over a year, I decided to move my listing to Michelle Pagan and Coldwell Banker. My home sold in less than a month. Michelle was thorough, attentive and professional. She aggressively marketed my home and get plenty of buyers in to see my property right away. Once the potential buyers showed interest she kept the communications open and ongoing with the buyers agent. Michelle did a superb job and sold my home for a great price. I would gladly recommend her to anyone wanting to sell their home. - Earl H.
    Michelle was a great five-star agent to work with. From the beginning - when she made an awesome video to post online for prospective buyers - through to that long afternoon with signatures, she provided us with insightful advice, compassionate encouragement, and she was personally invested in providing her consistent time and attention. We have no hesitation in recommending Michelle as a super agent to work with. - The Meyers
    Michelle is simply the best. (And this was our fifth ever sale). She got an offer on our house in one day. She explains every step of the process in great detail, and there never are any questions or doubts. A true professional. Would highly recommend her for any purchase or sale. - The Rippels

    My Experience

    • Realtor® (Present)
    • Real Estate Sales Marketing (Present)
    • Social Media Manager (Present)
    • Interpreter/Translator (Present)
    • Short Sale Facilitator (Present) and Short Sale Negotiator (Past)
    • BPO (Broker Price Opinion) Vendor (2008-2014)

    My Credentials and Memberships

    • Licenses: Maryland Salesperson (2006-Present), Maryland Title Producer (2016-Present)
    • Memberships: National Association of Realtors®, Maryland Realtors®, Southern Maryland Association of Realtors®, National Association of Hispanic Real Estate Professionals®
    • Designations and Certifications: e-PRO® (Technology certificatied Realtor®), WHC® (Housing Opportunity Realtor®), AHWD® (At Home with Diversity), SFR® (Short Sales and Foreclosure Resource), CDPE® (Certified Distressed Property Expert), GCREP® (Green Certified Real Estate Professional ),
    • Awards: Southern Maryland Association of Realtors® 2013, 2014, 2018, and 2019 Individual Silver Award, 2015 Individual Gold Award for Units Sold and Volume Sold, 2016 Team Gold Award, 2017 Team Bronze Award, and 2018 Hall of Fame Inductee.

    My Community Involvement

    • Calvert County Chamber of Commerce (Present)
    • Wild Women Arts Group (2004-Present)
    • Opioid Overdose Response (Naloxone) Training (2018)
    • Calvert County Commission for Women Commissioner (2012-2014)
    • Ruth's Miracle Group Home Foundation Treasurer (2013-2014)
    • Calvert Animal Welfare League Volunteer/Foster Mom (2009-2010)
    • Bay Arts Center Workshop Facilitator/Volunteer (2004-2010)
    • Beach Elementary School Volunteer (2004-2008)
    • Arts Council of Calvert County Volunteer (2004-2006)
    • Beach Elementary PTA Member (2004-2010)
    • Beach Elementary PTA Vice-President (2004-2006)
    • Beach Elementary PTA Public Relations Committee Chair (2005-2006)
    • Beach Elementary PTA Membership Committee Chair (2004-2006)

    Local Insights

    I Speak

    • English
    • Spanish

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