Carolyn Roberts

    Carolyn Roberts

    CalDRE #00628461

    My Client Testimonials

    5 STARS - Carolyn has the unique ability to allow her customer to "vent" without interrupting and attempting to fix the unfixable. She listens carefully and addresses issues directly and immediately, her communication skills are off the chart. I did not expect the prompt replies and proactive texts, emails and phone calls that were part of this experience. Clearly her history with real estate transactions is an incredible asset as well as her knowledge of the agents with whom she is working. The home I sold was relatively inexpensive but Carolyn gave it the same attention I expect she gives to much larger deals. I appreciate her thorough handling of my sale and particularly appreciate her advice when negotiation was necessary. I consider her "my realtor", just as I have a doctor, dentist or other professional. Client: Sigrid Price
    5 STARS - Carolyn made this process for us like we were family. She was so caring and always there for us. Thank you Carolyn Client: The Cowells
    5 STARS - Comments: The easiest transaction ever had. Carolyn is a gem to work with!!! Client: Sandi Hyman
    5 STARS - Carolyn is a pleasure to work with. She is very focused, poised, thoughtful, wise, generous and just a wonderful person to have as an agent...And a friend!! I recommend her to everyone I know. I won't work with anyone else!! Client: Melanie Potter
    5 STARS - Knowledgeable, confident and realistic. We felt extremely comfortable knowing Carolyn was our agent and could trust her in handling all of our transactions. Her professionalism is well balanced with her compassion. Client: Chris and April Louton
    5 STARS - Carolyn and her partners are the best in the business! We've been doing business together for 15+ years. Client: Stu McFarland
    5 STARS - Carolyn is the most informed and professional broker - we have conducted several transactions with her and recommend her whenever asked. Client: Erica Valentine, Michael Mittleman
    5 STARS - Carolyn is absolutely the best real estate agent/broker that I know. She makes the extra effort to make sure that her listings show well and sell quickly. We had two offers, one full price, on our home in less than a week after it went on MLS. Carolyn is honest, trustworthy, very strong and knows how to get the best results for her clients. She communicates well and kept us informed with every part of the transaction. Carolyn is up to date on all of the real estate laws, etc. and makes sure that everything is done the right way. She is always professional and works extremely hard. I have recommended Carolyn to many of my friends. Client: Ann Counihan
    5 STARS - Carolyn navigated us successfully through the most nail biting sale of the century and we appreciate her vast knowledge and professionalism!! Before Carolyn will answer your question you can see her thought process happening before your eyes to ensure she has provided the best answer based on her extensive knowledge of the real estate industry and the Napa Valley. Thank you Carolyn!! ps: Carolyns' staff is the most competent ever!!! Client: Gary & Sue Nachbaur
    5 STARS - Carolyn Roberts knowledge, experience and expertise of the current market, the surrounding areas, what's happened in previous years & most valuable, her experience working with other agents & clients made the sale of our home a dream process, when it started out as a night mare. With unique renters in our million dollar home, showing it and working to get them packed & moved was challenging. However Carolyn's professionalism and her incredible team got the house in order & showed. From the day we signed, our house was sold in less than a month. And most important, the price we got for the house (which was Carolyn suggestion to us) was a price we were so pleased with! Carolyn works as though you are her ONLY client! She met us at "off hours" when we were the only people in her office, discussing our difficult issues with renters, moving, counter offer, etc. Carolyn is the most diligent, dedicated, kind & highly experienced Broker/Realtor in Napa Valley! This statement is from personal experience! Client: Jon & Julie
    5 STARS - Carolyn is amazing. She is caring, thorough, knowledgeable and always ready to assist. She really helped me through a very painful selling of the house and land I love so dearly. Client: Barbara Sabbadini
    5 STARS - She was so good about keeping us informed at every step of the process. She would explain every step and what we would be the next step. Having no experience in selling a house ourselves we needed someone with a lot of experience to lead us, and we got Carolyn Roberts, Thank you Carolyn. Client: Jerry and Judy Duncan
    5 STARS - Carolyn always had the information and guidance we needed to conclude a difficult sale. Client: Jim and Carol Mackay
    5 STARS - She has many years of experience and it shows. We did better than we thought we would. We are glad we did everything she requested of us. Selling a home is a legal hotbed now. It is important to have a knowledgeable and ethical real estate agent. She is down to earth and easy to communicate with. Client: Ed and Katherine Knutsen
    5 STARS - I would definitely recommend Carolyn again and again she is very helpful and super to work with she has been a wonderful person to work with. She is the best out there at selling homes and I will definitely be using her in the near future to purchase another home I trust her opinion and she does a wonderful job. Client: Stephanie Morris
    5 STARS - Carolyn went above and beyond! I highly recommend her. Client: Chris Pommerening
    5 STARS - Carolyn managed a difficult situation with grace and charm. She, at all times, was professional, knowledgeable, thoughtful and kind. She showed a great deal of integrity and I have complete trust in her capabilities. Client: Claudia Van Koten
    5 STARS - I was very impressed with Carolyn's professionalism. All phases of the transaction were smooth and seamless. I especially appreciated her promptness in returning my calls and emails. I am very impressed and would highly recommend her services to anyone. Client: Jane Phillips
    5 STARS - I've worked with Carolyn several times in the past and will continue to work with her in the future when and if the opportunity arises. She is professional, thorough and pays attention to every detail. I'm extremely comfortable with her and her staff because they are always thinking one step ahead. Client: Sherri Furniss
    5 STARS - She has not only been an excellent professional at her job but I consider her a friend and I know that she has always had my best interest at heart. Client: Jerry Murchison
    5 STARS - From the beginning of our meeting with Carolyn Roberts to see if she would help us with the sale of our house in Calistoga (with which we had many problems to iron out even before we could begin) Carolyn jumped in to help to resolve problems, above and beyond what we could have hoped for. She is a very special person who cares about people while staying very professional. We love her! Client: Richard and Sally Smith
    5 STARS - Carolyn is the best, she knows the Valley and she does a great job fulfilling her customer's needs. We would use her services again and again if we are in the position of buying or selling. Client: Lori Wheeler
    5 STARS - Carolyn is the ultimate real estate broker. Her attention to detail and customer relations is well beyond the typical Realtor. Her knowledge of the industry and the local business climate is incredible. We were thrilled that she could be our broker and have enlisted her services to sell one of our properties. Client: Michael Mittleman
    5 STARS - Carolyn Roberts has been the realtor to the Hawley family in the Napa Valley for almost forty years, offering wise and good counsel helping our family build a substantial real estate portfolio that has ultimately translated into real transferable family wealth. In her final action to dispose of our last property, she patiently, persistently and effectively guided over several years, the marketing and final sale of a very difficult to market, vacant land parcel; a property that was beset by seemingly intractable problems and issues that would have sunk a lesser skilled or committed agent. And to think that she actually enjoys the challenge of it! We have been privileged to have had her on our team and recommend her highly and without hesitation to any family considering her services. Client: Daniel V. Hawley, CFP
    5 STARS - Very professional, business like, with pinpoint attention to detail. Her marketing strategy worked perfectly She did an outstanding job. Client: Ron and Kim Hetrick
    5 STARS - Awesome person, knowledgeable, timely, supportive, kept me up to date every day or every other day. Love her!!!!!!!!!!!!!! I will recommend her to anyone and everyone. She made a very difficult situation more tolerable and less stressful for me. Client: Diana L. Randall
    5 STARS - I purchased a home Carolyn had listed, I was not working with an agent so I talked with her. The transaction was smooth and I felt she was looking out for my interests as well as her sellers. Carolyn is very professional and a delight to work with. Client: Maria Elena Carter
    5 STARS - Carolyn was professional, friendly, answered all of my questions, and made me feel confident that the real estate transaction would proceed very smoothly (which it did). Client: Stephen Juan, Ph.D.
    5 STARS - Initially, Carolyn Roberts was selected from a list of four local realtors. Each of the four realtors was interviewed for 20 to 30 minutes at the property that was to be sold; Carolyn Roberts was the one we selected. She appeared to be the most professional and the most experienced of all those interviewed. Our post sale experience indicates that our initial impressions were correct! That is not to say that the other candidates were not professional, but Carolyn was thought to be the most professional. Even though most of our interactions were from Nevada, Carolyn was excellent about communicating with us quickly and clearly! One of her strengths is that she listened well and did not have to be told twice about our preferences. Client: Sheron and Bert Barnes
    5 STARS - Carolyn is an exceptional realtor, surely one of the top professionals anywhere. Her contacts and client base are enormous, so that the first people to see the house bought it--also her clients. Another of her clients bought the refrigerator, and so on. I feel incredibly lucky to have had the services of the best realtor in Napa and her team. Things flowed from start to finish. Client: Susan Richardson
    5 STARS - Carolyn is the ultimate professional!! I have used her exclusively for over twenty years and highly recommend her!! Carolyn is very professional, knowledgeable, courteous, and overall a wonderful person to work with!! Very simply, the BEST!! Client: Sherri Wagner
    5 STARS - VERY definitely will use Carolyn again. Carolyn is the best real estate agent. Lots of help for us. Got our condo sold and made everybody happy. Thank you, Carolyn, you are the best. Client: Gerald and Beverly Lair
    5 STARS - Carolyn managed a difficult situation with grace and charm. She, at all times, was professional, knowledgable, thoughtful and kind. She showed a great deal of integrity and I have complete trust in her capabilities. Client: Claudia Van Koten
    5 STARS - I was very impressed with Carolyn's professionalism. All phases of the transaction were smooth and seamless. I especially appreciated her promptness in returning my calls and emails. I am very impressed and would highly recommend her services to anyone.

    My Experience

    • My vast experience, knowledge and tenacity will provide you with everything that you need to buy or sell a home. I have excellent negotiation skills and will work hard to help to attain the very best price, whether you are buying, investing or selling. Being in professional real estate since 1978, my knowledge of real estate will help you make wise choices when it comes to buying or selling a home. I have the following experience in real estate: Broker/Owner of Coldwell Banker Brokers of the Valley Broker/Owner of Coldwell Banker Classical Properties Continuous Multi-Million Dollar Producer

    My Credentials and Memberships

    • Top 1% Coldwell Banker Agent in Nation
    • Broker/Owner, GRI, CRS
    • Global Luxury Specialist
    • Member of International President's Premier
    • Member of International President's Elite
    • Member of International Presidents Circle
    • Member of Chairman's Circle

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